Privacy Policy

Last Updated: January 28, 2026

This Privacy Policy explains how Temomo (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website, mobile application, and services (collectively, the “Services”).

1. Information We Collect

Information You Provide

  • Account Information: Name, email address, phone number, password
  • Order Information: Shipping address, billing address, payment details
  • Communications: Messages you send us through customer support

Information Collected Automatically

  • Device Information: Device type, operating system, browser type
  • Usage Data: Pages visited, products viewed, search queries
  • Location: Country/region based on IP address
  • Cookies: We use cookies and similar technologies to improve your experience

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about orders and support inquiries
  • Improve our products and services
  • Send promotional communications (with your consent)
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Information Sharing

We may share your information with:

  • Service Providers: Payment processors, shipping carriers, hosting providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

4. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Opt-out: Unsubscribe from marketing communications
  • Portability: Receive your data in a portable format

To exercise these rights, please contact us using the information below.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Cookies

We use cookies to enhance your experience, analyze traffic, and for marketing purposes. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@temomo.com